Navigating Difficult Scenarios

Service Description

Approved for 1.5 CEU hours through LACES Tools for Managing Tough Situations with Clients Have you come upon tricky situations with clients? I sure have! In this course, we will cover common challenges in client relationships, techniques for understanding client concerns, setting clear expectations, maintaining boundaries, and exit strategies when it is time to part ways with a client. You will come away with more confidence in handing touchy situations and improved client relationships, as well as tips to avoid costly or reputation-damaging legal disputes. This class includes a handout that outlines key ways to manage client expectations in a landscape design practice.